1. Who you are contracting with
IaGenify is operated by IaGenify LLC, a limited liability company organized in Wyoming, United States. In these terms, "we", "us" and "our" mean IaGenify LLC; "you" means the person or organization using the service.
By creating an account, using an API key, or using any part of the platform, you accept these terms. If you are accepting them for an organization, you confirm you have authority to bind it, and "you" means that organization.
Everything in this document reaches us at contact@iagenify.com.
2. What the service is
IaGenify provides an AI agent engine and the services around it: model access, an SDK, managed databases and object storage, domains and DNS, mailboxes, and hosting. Some of it runs on our infrastructure; some of it — the agent loop and its tools — runs in your own process, on your own machine, under permissions you grant.
Which services are available to you depends on your plan. Features may be added, changed or removed; we describe the current behaviour on this site and in the developer documentation.
3. Your account
You must be at least 18 years old to create an account. You are responsible for the accuracy of the information you give us and for everything that happens under your account.
- Credentials
- Keep your password, API keys and session tokens secret. An API key identifies your account and spends your credits. Tell us promptly if you believe one has been exposed, and revoke it.
- API keys
- Keys are created from your account, never from the API or the SDK. You can list and revoke them at any time. Revoking a key stops the sessions it created.
- One account
- Do not share an account across people who should have separate access, and do not create accounts to evade a limit, a suspension or a plan.
4. Your content and your systems
You keep ownership of everything you bring to the platform: your files, your prompts, the data in the systems you connect, the content your agents produce for you, and anything you publish or send through our services.
You grant us a limited, non-exclusive licence to host, store, process, transmit and display that material strictly to operate the service for you — for example, to run a model call, to write a file to a storage you created, to deliver a message you sent, or to serve a site you deployed. The licence lasts no longer than we need it to provide the service, and it exists for no other purpose.
We do not use your content to train models. Prompts and attachments you send are transmitted to the provider of the model you selected and processed under that provider's terms.
Connecting a database, a bucket, a domain or a mailbox does not transfer ownership of anything in it. You are responsible for having the right to connect it and for the lawfulness of the data it holds.
5. Agents act with the access you give them
The agent engine runs in your process and acts under permissions you control: a mode, a permission callback, a credit budget, and the specific storages and tools you pass it. Reading is free of prompts; changing a file is asked or allowed depending on the mode; changing connected data and writing DNS are asked even in automatic mode; and sending a message, publishing to the public internet, and spending credits on capacity are asked every single time and cannot be pre-approved.
Within those boundaries, an agent acts on your behalf. You are responsible for the access you grant, for approvals you give, and for the consequences of actions it takes — including anything it writes, deletes, sends, publishes or spends.
An agent follows text it reads, including text from web pages, documents and incoming messages. Treat material from outside as data, not as instruction, and set permissions accordingly.
6. Plans, credits and billing
Refunds, cancellation and the statutory withdrawal right are set out in the Refund Policy, which forms part of these terms.
- Credits
- One credit is US$0.01. Credits pay for model calls, paid tools and some services. They do not expire.
- Plans
- A plan is billed monthly or annually in advance and renews automatically until you cancel. A plan buys capacity — credits, storage, mailboxes, hosting — not permission to use features.
- Add-ons
- Storage add-ons are billed in credits for a 30-day period and renew until you stop them.
- Failed work
- A request that fails is refunded in full. Only completed work stays billed.
- Prices and taxes
- Prices are in US dollars and exclude taxes, which may be added where we are required to collect them.
- Changes
- We may change prices. A change to a recurring price takes effect at your next renewal, and we will tell you before it does.
7. Acceptable use
The Acceptable Use Policy forms part of these terms and applies to everything you do with the platform, including anything your agents do with the access you grant them. The AI Usage Policy applies to how you use the models and the agent.
8. Domains, mail and hosting
When you attach a domain, we hold its DNS zone and write records at your request. Pointing your registrar at us is your action and your decision; before you make it, read what the platform tells you about what the domain currently serves. We are not responsible for an interruption caused by switching before the records that were serving your site or your mail have been brought across.
When you create a mailbox, you are responsible for the mail you send from it and for complying with the law where your recipients are. Acceptance by a relay is not delivery: it means a message was queued, and nothing after that is within our control.
When you deploy to hosting, you are responsible for the content you publish, for having the rights to it, and for anything it collects from its visitors.
9. Availability and changes
We work to keep the service available and will give notice of planned interruptions where we reasonably can. We do not promise uninterrupted or error-free operation, and some parts of the platform are offered as previews that may change or be withdrawn.
We may modify the service. Where a change materially reduces a function you rely on, we will give reasonable notice.
10. Suspension and termination
You may stop using the service and close your account at any time.
We may suspend or terminate access if you breach these terms or the Acceptable Use Policy, if required by law, or if your use threatens the security, integrity or availability of the platform or of other customers. Where the circumstances allow it, we will tell you first and give you a chance to put it right.
On termination, your right to use the service ends. We will give you a reasonable opportunity to export your data unless the law or the reason for termination prevents it.
11. Warranties
The service is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and any warranty about the accuracy or suitability of AI outputs. The Disclaimer sets this out in full.
Nothing here excludes a warranty or right that cannot be excluded under the law that applies to you.
12. Limitation of liability
To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill, however caused.
To the fullest extent permitted by law, our total liability arising out of or relating to the service in any twelve-month period is limited to the greater of the amounts you paid us for the service in the twelve months before the event giving rise to the claim, or US$100.
These limits do not apply to liability that cannot be limited by law — including, where applicable, death or personal injury caused by negligence, fraud, or a party's wilful misconduct. If you are a consumer, nothing here affects your mandatory rights.
13. Indemnity
You will defend and indemnify us against claims, damages and reasonable costs arising from your content, from what you publish or send through the service, from systems you connect, or from your breach of these terms or the Acceptable Use Policy. This does not apply to a consumer where the law does not permit it.
14. Governing law and disputes
These terms are governed by the laws of the State of Wyoming, United States, without regard to its conflict-of-laws rules. The courts of Wyoming have jurisdiction, and both parties submit to it.
If you are a consumer resident in the European Union, the United Kingdom, or another country whose law gives you the protection of your local courts and mandatory consumer rules, nothing in this section deprives you of that protection.
Before starting proceedings, please write to contact@iagenify.com describing the problem. Most disputes are faster to resolve that way, and we will answer.
15. General
- Changes to these terms
- We may update these terms. For a material change we will give notice before it takes effect; continuing to use the service after that date means you accept the new version.
- Assignment
- You may not assign these terms without our consent. We may assign them to an affiliate or in connection with a merger, acquisition or sale of assets.
- Severability
- If a provision is unenforceable, the rest stays in force.
- No waiver
- Not enforcing a provision once does not waive it.
- Entire agreement
- These terms, together with the policies they incorporate, are the whole agreement between us about the service.
- Language
- The English version of these terms governs. A translation is provided for convenience only.
These documents are written in English, and the English version governs. Questions about any of these reach contact@iagenify.com.
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